Comments

Comments let viewers leave feedback directly on your Cap recordings. Every comment is tied to a specific timestamp in the video, making it easy to have precise, contextual conversations about what is on screen.

How Comments Work

When someone watches your shared recording, they can click on the video timeline or use the comment input to leave a message at a specific moment. The comment is anchored to that exact timestamp, so when you or other viewers click on the comment, the video jumps to the relevant moment.

This makes comments far more useful than generic text feedback. Instead of writing "at around the two minute mark, the button looks wrong," viewers can click the exact frame and write "this button looks wrong."

Leaving a Comment

To leave a comment on a shared recording:

Open the shared Cap link in your browser.
Watch the video or scrub to the moment you want to comment on.
Click the comment input below the video.
Type your message.
Press Enter or click the Send button.

Your comment is posted and anchored to the current timestamp in the video.

Timestamped Comments

Every comment shows the timestamp it was left at. For example, a comment left at 1 minute and 23 seconds will display as 1:23 next to the message.

When you click on a comment's timestamp:

The video scrubs to that exact moment
The relevant section plays so you can see what the commenter is referring to

This makes it easy to review feedback point by point without manually searching through the video.

Emoji Reactions

In addition to text comments, viewers can leave emoji reactions on recordings. Reactions are a quick, lightweight way to express feedback without writing a full comment.

Common uses for reactions:

Celebrating a great demo or walkthrough
Marking sections that are confusing or need attention
Acknowledging that you have seen and understood the content

Viewing Comments

As the Recording Owner

All comments on your recordings are visible in several places:

On the share page - Comments appear below the video player in chronological order.
On your dashboard - Your Cap dashboard shows notifications for new comments on your recordings.

Comment Notifications

When someone leaves a comment on your recording, you receive a notification. This keeps you informed about feedback without having to manually check each recording.

Notification methods include:

In-app notifications - Visible on your Cap dashboard.
Email notifications - Receive an email when new comments are posted.

You can manage your notification preferences from your account settings.

Comment Moderation

As the owner of a recording, you have control over the comments on it:

Deleting Comments

To remove an inappropriate or unwanted comment:

Navigate to the recording on your dashboard or share page.
Find the comment you want to remove.
Click the menu icon on the comment.
Select Delete.

The comment is permanently removed and will no longer be visible to anyone.

Use Cases for Comments

Code Reviews

Record yourself walking through a pull request, share the Cap link in the PR, and let reviewers leave timestamped comments pointing out specific lines or patterns they want to discuss.

Design Feedback

Share a recording of a design prototype and let stakeholders leave precise feedback at the exact moments where they have suggestions or concerns.

Bug Reports

Record a bug reproduction and share the link. QA teammates or developers can comment at the exact moment the bug occurs, adding technical context or reproduction details.

Training and Onboarding

Create training recordings for new team members. They can leave comments with questions at the specific moments where they need clarification, and you can respond directly at those timestamps.

Client Presentations

Share project demos with clients and let them leave feedback at specific points. This is more structured than email threads and keeps all feedback attached to the relevant context.

Async Standups

Record your daily update and share it with your team. Team members can leave reactions to acknowledge the update or comments to ask follow-up questions about specific items.

Best Practices

Be specific. Since comments are timestamped, reference what is currently on screen rather than describing it from memory.
Use reactions for acknowledgment. If you have watched a recording and have no detailed feedback, a quick emoji reaction lets the creator know you have seen it.
Respond at the right timestamp. When replying to feedback, scrub to the relevant moment before commenting so your response is anchored to the same context.
Keep it constructive. Comments are meant to facilitate collaboration. Focus on actionable feedback and clear questions.